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in New Westminster

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Dental Receptionist Certificate

Dental Receptionists play a crucial role in managing various aspects of a dental visit. Acquire the skills needed to efficiently oversee the day-to-day operations of a dental office, including appointment scheduling, patient insurance billing, dental records maintenance, and the management of all essential systems for a successful dental practice.

Our comprehensive curriculum includes:

  • Introduction to Dentistry
  • Legal Records Maintenance
  • Dental Terminology and Abbreviations
  • Dental Charting and Procedures
  • Tooth Numbering Systems
  • Insurance Claim Management
  • Procedure Codes
  • Accounts Receivable
  • Systems Management
  • Scripting and Communication Techniques 
  • Dental Software Practices and more. ​​
  • Practicum (80 hours)

The program includes time on computers so students have the opportunity to practice scheduling and entering patient information just like they would in a dental office. Students are expected to study outside of class time so that they can memorize the required dental terminology.

PREREQUISITES

Students should meet all the following prerequisites before registering:

  • High school graduation (in any country)
  • Basic computer skills
  • Strong verbal & written English skills
  • English 12 or equivalent recommended

GRADUATION REQUIREMENTS

To graduate, students must meet all the following requirements:

  • Minimum average 70% in assignments and exams of the theory component
  • Successful completion of practicum (80 hours)
  • Good attendance (the expectation is that students attend 100% of classes)

FUTURE EMPLOYMENT

As the dental industry is continually growing, there are always new jobs available.

Graduates may apply for Dental Receptionist or Dental Office Administrator positions. You can expect to earn $20–$30 per hour to start, depending on the type of office and location.

Dental office hours vary from 7:00 am – 9:00 pm, Monday through Sunday, allowing part time and full time employment.

Meet Our Instructor

Instructor Anita Dragovic started her career in dentistry 25 years ago. She has worked in various roles within the dental filed, including dental receptionist, treatment coordinator, chair-side assistant, and office manager. Today, she’s finds that it’s time to give back, balancing her work with teaching our dental reception program.

With her passion for constant learning and teaching/coaching?, she has created this hands-on, one of a kind dental receptionist course. She has chosen to hold her course in a practical setting, to ensure her students are well trained and prepared for fantastic employment.

NEXT START DATES:
September 10, 2024
January 21, 2025

We’ve upgraded!

We are upgrading our office with a new look, and best of all new technology! Our clinic is still open to help the city of New Westminster with your dental needs. Same address, new look! Parking can be found along the street, or along Debeck Street or in the lot at the back of the building.

Hours of Operation

Monday:
9:00 AM 5:00 PM
Tuesday:
9:00 AM 5:00 PM
Wednesday:
9:00 AM 5:00 PM
Thursday:
Closed
Friday:
9:00 AM 5:00 PM
Saturday:
Closed
Sunday:
Closed

Our Address

  • 129 E Columbia St, Unit 103
  • New Westminster, BC V3L3V7

Contact Information

**We are closed on long weekends & holidays.